Computer acting up?
Let’s work it out.
From unexpected shutdowns to sluggish performance, tell us what is happening and we’ll help you arrange the next step.
A straightforward starting point.
Device problems can have more than one cause. The best approach begins with the symptoms and a sensible assessment rather than an assumption.
- Laptop and desktop fault enquiries.
- Performance, startup and general hardware concerns.
- Advice on repair, upgrades or replacement options.
- Assessment and quote arrangements confirmed individually.
What to send us.
A few useful details make it easier to start the conversation.
Device details
Make, model, approximate age and whether you use it for home, school or business.
The symptoms
Describe the fault, any error messages and when the problem first appeared.
Your preferred outcome
Let us know whether you are considering a repair, upgrade or replacement.
Useful things to know.
How much will a repair cost?
Pricing depends on the specific fault, device and required parts. Ask for an assessment and quotation rather than relying on a generic price.
Should I back up my files?
If possible, back up important data before any troubleshooting or repair. Let the team know if the device contains essential information.
Do you offer a repair warranty?
Please confirm the applicable repair and parts warranty in writing with the team before authorising any work.
Can I drop off my device?
Contact us first to confirm the correct service location, opening hours and handover arrangements.
Ready to get your computer checked?
Describe the issue and we’ll help arrange an appropriate next step.